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problem connecting device MC9190G vai avalanche server (WLRMTCTL 3.0.021.01)

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After successfull install of WLRMTCTL 3.0.021.01 on mc9190g, connection via avalanche server starts and finish in few seconds during "getting device info" phase. (see attached image)

Other MC9190G (same WLRMTCTL versions, same part number but 3 years older) remote connection works fine, no problem.

why this error? how sove the problem?

Thank you

Paolo

 

MC9190_WLremote_v3.jpgWLremoteError.pngWLremoteSoftwarePkg.png


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