Installation issues with Avalanche SE 5.3 on Windows Server 2008 R2

Hi there

We are attempting to install Wavelink Avalanche SE 5.3 on a Windows Server 2008 R2 box and are having issues installation PostgreSQL.

Steps:

1. We run the program AvalancheSE_530572 and RemoteControl413.exe - say yes to install of both components
2. - install RemoteControl -> proceeds OK.
3. Installing JRE- proceeds to Avalanche installation
4. Set the PostgreSQK super user account password to a non-dictionary word.
5. The installer then runs through some dialogs:

          checking for postgresql

          copies many files

          installing the jre...please wait

6. installing database support

7. creating database

Then it shows:

8. running database script file

- 4 times

9. Then fails with: "installation cannot continue due to the following error:

org.postgresql.util.PSQLException: Connection refused. Check that the hostname and port are correct and that the postmaster is accepting TCP/IP connections."

It appears that PostgreSQL fails to install. I have actually tried to manually install PostgreSQL a few days ago- thinking that Avalanche was simply failing to connect to an existing instance.

The Windows firewall is OFF. I am logged on as an administrator.

I was wondering where I can go to get more logging information and hopefully find out what is going on here.

Bright ideas welcome!

Regards and thanks

Tim Muir

RFBS