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Installation issues with Avalanche SE 5.3 on Windows Server 2008 R2

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Hi there

 

We are attempting to install Wavelink Avalanche SE 5.3 on a Windows Server 2008 R2 box and are having issues installation PostgreSQL.

 

Steps:

  1. We run the program AvalancheSE_530572 and RemoteControl413.exe - say yes to install of both components
  2. - install RemoteControl -> proceeds OK.
  3. Installing JRE- proceeds to Avalanche installation
  4. Set the PostgreSQK super user account password to a non-dictionary word.
  5. The installer then runs through some dialogs:

          checking for postgresql

          copies many files

          installing the jre...please wait

 

6. installing database support

7. creating database

 

Then it shows:

8. running database script file

- 4 times

 

9. Then fails with: "installation cannot continue due to the following error:

 

org.postgresql.util.PSQLException: Connection refused. Check that the hostname and port are correct and that the postmaster is accepting TCP/IP connections."

 

It appears that PostgreSQL fails to install. I have actually tried to manually install PostgreSQL a few days ago- thinking that Avalanche was simply failing to connect to an existing instance.

 

The Windows firewall is OFF. I am logged on as an administrator.

 

I was wondering where I can go to get more logging information and hopefully find out what is going on here.

 

Bright ideas welcome!

 

Regards and thanks

 

Tim Muir

RFBS


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